We believe that purchasing your building materials from Builders Bitz gives you peace of mind that what you need will be with you on time and in the way you want it.
We try to make things more convenient and make the job effortless for you, so we aim to provide you with fast and flexible options for delivery. To make it more customer-friendly and efficient, we have GPS tracking on all our delivery vehicles so we can let you know where they are at all times.
Our deliveries are generally FREE OF CHARGE within a 10-MILE RADIUS, but it is further dependant on the value of your order. We will ask for your number during the placement of the items, and we will give further delivery instructions to ensure successful delivery.
Yes, you can potentially get your order delivered right on the same day thanks to our fleet of delivery trucks and vans.
We would be happy to amend your order IF it has not left the warehouse yet, or a new order would be placed.
Since we’re giving you the freedom to choose a delivery slot and we provide updates about your delivery, we expect that you are present when the item is getting delivered. But if you were not there when delivery is attempted, kindly reach out to us to settle your problem.
As soon as we deliver our products to your door, you’ll be responsible for them, and any loss or damage will be your own risk if the delivery has been completed. We will only deliver to the address provided upon ordering, and the products will not be left without a signature unless it was authorized by the person who placed the order.
If you received the wrong product, kindly inform or contact us through the information given in the contact page to help you solve your order issues.
If you got some more questions regarding our product and services, kindly visit our FAQ section below the Contact information.